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Returns and Refunds Policy

Returns Policy of Kay J Nutrition

 

Last updated June 03, 2020

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Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, please see below for more information on our return policy.

 

RETURNS AND EXCHANGES

 

All returns and exchanges must be requested within thirty (30) days of the purchase date. 

 

RETURN PROCESS

 

To return an item, please email customer service at kayjnutrition@gmail.com.

 

REFUNDS

 

Digital downloads are not eligible for return for refund after purchase. Coaching packages are not available for return for refund after purchase. Coaching packages are able to be exchanged for store credit.

 

EXCEPTIONS    

 

The following items cannot be returned:

 

     ●     Digital downloads, no matter the file format​

     ●     Coaching packages

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For defective or damaged products, please contact us at kayjnutrition@gmail.com with your order number to arrange an exchange. 

 

Please Note

      

     ●     Sale items are FINAL SALE and cannot be returned.        

     ●     All digital downloads, no matter the file format, are non-refundable.

     ●     All coaching packages, are non-refundable but can be exchanged for store credit.

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QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

kayjnutrition@gmail.com 

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This return policy was created using Termly’s Return and Refund Policy Generator.

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